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The challenges of technology in higher education

By Asomi College of Sciences

The technological revolution has brought about a lot of changes, including digital ones. Thus, more and more colleges and universities offer their students and educators digital services to smoothen their learning and teaching experience. This article explores how higher education institutes should manage and deal with inserting innovative technological and digital supplies.

Digital services are no longer a commodity; now, they have become a must-have of every respectable higher education institute. Student support, for instance, is one of the most important things when it comes to applications and digital tools at the service of students. These services aim to improve the student experience, tutoring the latter in every step, no matter how difficult or easy. Therefore, institutes’ IT strategies should set goals for inserting digital services for improving student experience. These goals include supporting initiatives for solving IT issues faster, implementing virtual reality, reducing IT ticket fees, and improving their expertise. It should be done to coordinate learning with several digital services. To do it efficiently, the universities and colleges should create policies to ensure better hard-and software integration; therefore, the institutes’ IT team should set achievable and concrete goals.

Technological and, especially, digital spheres are governed by data analysis. Therefore the latter must be taken into consideration and handled with great care. First, security is one of the most important points. Students’ and employees’ personal information and bank accounts are all at stake, so an institute should ensure that their data is safe by adopting a severe security strategy before moving on. Secondly, higher education institutes should create a culture based on data. This can be done by using business intelligence tools for acquiring knowledge about- and monitoring it. This said, when it comes to data analysis, its governance represents another crucial factor. In fact, the more data a college or a university owns, the more its governance methods must be efficient. Analysing data is one of the keys to offering successful and well-functioning digital services, but data should be with no doubt protected and managed properly.

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To protect and manage data properly and to guarantee an efficient digital service to learn and teaching spheres, staffing in institutes’ IT sector is extremely important. The right staff can and will make a difference; therefore, institutes should reward both the IT staff’s compensation and optimisation. Moreover, higher education institutes must adapt to changes by adopting a more enterprise-centred rather than ivory-tower-like isolated mindset. That is because emerging economic and technological trends are set to shape the future of higher education. ASOMI College of Sciences offers several digital services to its students and educators and has a proficient database governance system and a professional IT team to support it all. Higher education institutes must go through an upgrade by offering digital support and implementing a whole new point of view.

Qualified IT staff and well-managed data analysis represent the categories for winning strategies in inserting digital services to improve teaching and student experience in higher education institutes. Besides, ASOMI College of Sciences has all it takes to provide efficient services. If data is managed properly and the IT staff is qualified, then the digital services will improve both student and educators’ experience.

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